Returns & Exchanges
At Levi’s® Australia, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. Whether you shopped online or in-store, we provide a streamlined process to ensure your exchange or refund is handled with ease.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Post Your Parcel
Print your prepaid shipping label, attach it to the front of your package, and drop it off at any Australia Post location.
Receive Your Refund
Once our warehouse team receives and inspects your return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing